Every company has piles of data that can be turned into an insight about what is coming, which makes it possible to get ready for anything. However, data remain untapped, and so managers’ instincts and experience still get a lot…
“Clients need to be absolutely sure that we will provide support to them at any time,” explains the Helpdesk manager Matouš Křístek
Every day, helpdesk staff attend to tens of requirements. Sometimes it is a ten-minute job, sometimes finding a solution requires a whole day. “Our main task is to ensure that every client knows they have our system maintained in a…
“I want to use my experience with foreign clients not only for expansion,” says Viktor Tancer, a new member of the sales team.
In recent years, we have been regularly expanding our client portfolio in the Czech Republic. However, our ambitions and visions go beyond borders, so as we have been continuously developing our CRM system, our sales department, which Viktor Tancer joined…
“There is still enough space for us where we can make progress. Our priority is FMCG and expansion,” says Robert Tesař.
In the pharmaceutical sector, Medor ranks among frequently used systems. Whether it is our solution for CRM or reporting, both tools are used by dozens of companies from the Czech Republic and Slovakia. In recent years, we have also managed…
“Data rules and their power will grow,” says the successful founder of a Czech CRM system
In the 1990s, he considered programming a hobby that enabled him to program simple games. He gradually moved to creating web presentations, from where his path led to the first version of the now successful Medor system, used by companies…
”We have built and developed the system on the basis of practical experience,” says Medor´s business manager
Soon, it will have been twenty years from the date when the first code was written; it has gradually changed and grown up to the actual form. Although the business manager Bohumil Brandštýl was not there at the beginning, he…